HOW DO OUR STORAGE FACILITIES WORK? JUST CALCULATE, BOOK AND STORE
Booking your storage space at My Self Storage is easy. Simply work out how much space you need using our Space Calculator, call our staff to reserve a unit and move in. We’ll ask you some simple questions when you make your booking so we can ensure you hire the right sized unit for your needs.
Our flexible payment terms and competitive rates make us the first choice when you’re looking for storage facilities. We even supply an extensive range of packing boxes, wrapping, tape and furniture covers to make storing your items hassle-free. We like to make it as easy as possible for you, so if it’s your first time moving in, ask us about our complementary trailer hire.
SIMPLY CALCULATE HOW MUCH SPACE YOU'LL NEED, BOOK YOUR SPACE AND MOVE IN
WHAT KIND OF THINGS CAN'T I STORE?
You can store almost anything at My Self Storage. The only things we don’t allow are firearms and goods that are hazardous, dangerous, illegal, stolen perishable, environmentally harmful or explosive.
WHAT INFORMATION DO I NEED TO PROVIDE?
Before you can store at our facility, you need to complete a Privacy Disclosure Form. This lets you know what we will be asking of you for identification purposes. You are also required to complete a Standard Self Storage Agreement which outlines all the terms and conditions of using the facility.
ARE THERE ANY COSTS OTHER THAN MY STORAGE FEE?
We ask for a $20.00 non-refundable deposit when you start a new storage agreement. This is used to cover cleaning costs for the unit when you vacate.
ARE THE STORAGE UNITS CLEAN?
Yes. Prior to storing your items, your storage unit is thoroughly cleaned, disinfected and sprayed to deter webbing spiders, cockroaches, silverfish and other crawling insects. Rodent baits are also put into every storage unit.
WHO HAS ACCESS TO MY STORAGE UNIT?
Only you have access to your unit. You are responsible for providing a lock for your storage unit, so you can be sure you are the only person with access to your container.
Once your storage agreement starts, you will be issued with a “FOB” which gives you access to the facility from 5am – 8pm, 7 days a week. If you fall into arrears with your storage payments, your access will be denied until your account is up to date.
CAN I DRIVE UP TO THE UNITS?
The majority of the storage units are ground level and you can drive up to the roller door to load and unload. There are a small number of units inside or upstairs. These units are less expensive and are ideal for small, light items that are easy to carry.
CAN I HIRE A TRAILER FROM MY SELF STORAGE
We have a courtesy trailer available free of charge for new customers moving in for the first time. This is a box trailer with caged sides. The trailer must be picked up and returned the same day during office hours. Please contact our reception staff to make a booking for the trailer.